Hi, I need to move a sofa, a washing machine and lots of boxes and bags. It's not a full house move. Can I do it with you?
From what you've described, a Minimove could fit: moving several items in one trip, without booking a full house move.
Your purchase, your furniture or the contents of your room. We're preparing a simple way to organise the move: tell us what you need and we'll help give it shape.
Start with what you know: what you need moved and from where to where. The assistant will help complete what's missing, without making you repeat the story.
You can correct details and review the price and terms before confirming. Here's how we imagine a Minimove, from the first question to the order record.
Hi, María. I'm Diego, yevho's assistant. How can I help?
Hi, I need to move a sofa, a washing machine and lots of boxes and bags. It's not a full house move. Can I do it with you?
From what you've described, a Minimove could fit: moving several items in one trip, without booking a full house move.
It can include up to four heavy items, plus boxes and bags compatible with the van. We reserve space: at most 80% capacity, without reaching the roof.
Before confirmation we'll check dimensions, weight and access. I can help prepare the order right here. Shall we start?
Yes, let's start.
Great. I already have the sofa and washing machine. How many boxes and bags would you like to add?
Four boxes and six bags.
What size are they?
Medium boxes and bags of clothes.
What are the approximate dimensions of the sofa and washing machine? Add their weight too, if you know it.
Sofa: 180 × 85 × 80 cm, about 70 kg. Washing machine: 60 × 60 × 85 cm, about 65 kg.
I'll record those measurements to check the load and handling. What's the collection address?
Calle de Alcalá 42, Madrid.
Is this the collection address?
Yes, that's right.
What's the delivery address?
Avenida de América 20, Madrid.
I've found this address. Shall we select it?
Yes.
Do you need any intermediate stops?
No stops.
When would you like to move the items?
Tomorrow, from 12 to 3 pm.
What's access like at both locations? Tell me the floors, lifts and whether the items can pass without dismantling.
From the second floor to the third. Both have lifts and I've checked that the sofa and washing machine fit through the lifts and doors.
What help do you need loading and unloading?
I need loading and unloading with an assistant.
Who will hand over the items at collection and who will receive them at the destination? We'll need a contact number for each location.
I'll be at both locations.
Great, María. Shall we use your contact number for both collection and delivery?
Yes, use my number.
You're the contact at both locations. Here's this example's summary, with the load and equipment reviewed. You can correct anything before confirming.
Actually, it's six boxes, not four.
I've updated the boxes and we review the load again. We keep the other details; here's the updated Minimove summary.
I confirm the order.
Let's continue with payment for this example. There will be no real charge.
Card.
Review the total and confirm the simulated payment.
Processing payment…
Payment confirmed in this preview. Your Minimove is ready for collection to be coordinated. Here's your order record.
The sofa you've found or a purchase you can't take home yourself. A move between homes or from a shop, with the help you need.
The contents of a room or several pieces of furniture and boxes. A small load in one trip, with items and access reviewed before confirmation.
Items you no longer need, to a destination that accepts them. Planned with authorised transport; also check whether your municipality offers free collection.
A new purchase. A change of home. That item finally finding its place.
We want you to know what you've booked, how the move is progressing and where to turn if something changes.
Review the order and its terms before confirming.
With the information and assistance needed at each location.
Tracking and support if an issue arises.
We're preparing to launch across the Community of Madrid. Today you can explore the project and sign up for updates; transport bookings aren't available on this website yet. Service availability will be checked for each request and time window before confirmation.
We'll prepare assistance around the items and access at collection and delivery: stairs, lifts and passage space. Checking those details for the full load will help assess equipment and safe handling before confirmation. Assembly, disassembly and installation are outside the initial launch.
A photo will help describe the item. Dimensions, weight, route, access and assistance will also be needed: an image alone does not certify those details or safety. Software will apply service rules and show price and terms before confirmation, with human review where needed.
You'll be able to update the request before confirming, keeping information that remains valid. If the change affects the move, the summary, price, availability and terms will be reviewed so you accept the updated service.
Acceptance depends on the item and destination. The planned service requires lawful transport and an authorised destination that accepts the load; not all municipal sites accept professional deliveries. We'll check those conditions for each service. A free municipal collection option may be available.
A small load compatible with one trip, the vehicle, access and available equipment. It's not a full-service house move and doesn't include a second trip. Urgent transport is also outside the initial launch.
If this way of organising a move fits your needs, leave your email for updates on yevho's launch and development. Confirming your email will complete your registration.